About Focusing:
1. Please adjust the distance of both eyepieces till you see all objects in a big circle.
2. Close your right eye. Focus left side by turning the center focus wheel until the object appears sharp and clear.
3. Open right eye. close your left eye. Rotate right eyepiece until the object is sharp and clear.
Now that both sides are in focus.
For more help, just feel free to contact us.
Note: Left eyepiece can not be rotated.
Shipment
1. Most orders will be shipped within 2-4 business days after the payment verification.
2. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
3. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
4. If you have not received your shipment within 40 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
5. For Russian 90% packages deliver in 25 days! Some countries like Brazil, Belarus, or some European countries may take up to 30-45 business days or longer for delivery.
Return and Refund
1. You have 7 days to contact us and 15 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL REFUND, upon receipt of the item in its original condition and packaging with all components and accessories included, After both Buyer and Seller cancel the transaction from aliexpress. OR, you may choose to have a replacement.
Feedback
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we do not know about them.
Please leave us a positive feedback with a "PREFECT 5 STARS" if you are satisfied with your item(s) when received. We will gladly do the same for you.
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